Enterprise Resource Planning (ERP) software systems are designed to assist in the management of various business operations, including product planning, parts purchasing, inventory maintenance, supplier interactions, customer service, and order tracking. These systems are typically integrated with a central database.
Fulfillment encompasses the processes necessary to receive, service, and track orders sold via direct marketing. It includes various systems tailored to specific product types and services, such as subscriptions, book club memberships, continuities, catalog merchandise, and fund raising efforts.
