Developed by Frederick Herzberg, Hygiene Factors are essential elements that do not motivate employees on their own but are critical to maintaining employee satisfaction. These include salary, benefits, human relations skills, and working conditions. Their absence leads to dissatisfaction.
Quality of Work Life (QWL) encompasses the overall employment environment within an organization that impacts the attitudinal and motivational mindset of employees. It involves various factors such as job satisfaction, work conditions, and employee benefits that contribute to the well-being and productivity of staff.
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