An impartial person chosen by the parties to solve a dispute between them. An arbitrator is empowered to make a final determination concerning the issue(s) in controversy and is bound only by his own discretion.
A negotiation strategy wherein parties agree to make mutual concessions to reach a consensus or settlement. In management and labor relations, compromise entails both parties yielding some demands to obtain mutually acceptable terms.
Conciliation is a process used in labor disputes where a neutral third party attempts to bring together management and labor to discuss and resolve their differences. The goal is to reconcile the disputing parties through facilitated discussion and negotiation.
A person who attempts to bring management and labor together to resolve disputes and foster mutually beneficial outcomes.
Goal programming is a form of linear programming that allows for consideration of multiple, potentially conflicting goals in decision-making processes.
A situation in which no progress is possible, often due to a disagreement or deadlock. For example, an impasse may occur during negotiations between an employer and a labor union when neither party is willing to compromise.
Mediation is a voluntary and structured process whereby a neutral third party helps disputing parties to communicate and negotiate to reach a mutually acceptable resolution.
Negotiation is the process of bargaining that precedes an agreement between parties. It often results in a contract and can involve various stages and techniques to reach a mutually beneficial outcome.
Organizational Behavior is an academic field of study concerned with human behavior in organizations. It encompasses topics such as motivation, group dynamics, leadership, organization structure, decision making, careers, conflict resolution, and organizational development.
Role playing is a simulation exercise where participants act out specified roles in a dramatization of an event or situation, aiming to achieve a better understanding by experiencing a realistic simulation. It is especially useful as a training exercise.
Stonewalling refers to the act of refusing to acknowledge a situation, provide necessary cooperation, or engage in meaningful conversation, despite overwhelming evidence or the necessity for dialogue.
A troubleshooter is a person with specialized skills in identifying and solving issues within an organization. They are often employed to resolve technical or operational problems efficiently.
